Last fall, some U.S.-based Azure customers, especially those in the Eastern United States region, reported that they were suffering from capacity constraints, especially when they were trying to fly virtual machines. At the time, users outside the United States did not seem to encounter the same barriers. But that may change, starting this week.
On Twitter, a number of Azure customers in Europe reported today, March 24, that they are affecting capacity constraints. The limits are coming at a time when more and more users are working remotely due to the COVID-19 coronavirus pandemic.
Tero Alhonen (@teroalhonen on Twitter) posted on March 24: “It looks like we have used all the RAM, disk and CPU in Azure. Could not start the virtual machine.” Error: Mapping failed. We do not have enough capacity for the requested virtual machine size in this region. ”
Nigel Webster (@nigel_websters) tweeted to Microsoft’s @Azure account: “Capacity and resource issues in the UK, Southern Europe, and Western Europe for us. We can’t even create new machines as a test with 1CPU. ”
Some others on Twitter reported an error message saying “Failed allocation. We do not have enough capacity for the requested size in this region.” Users noted that they did not see any warnings about this on the Azure status page. One user, Dave Lee (@ davelee212), said his organization was notified by the health care board that there could be provisioning issues due to the capacity.
Azure MVP Aidan Finn (@joe_elway on Twitter) suggested that Azure users stop using the programmed start / stop of the virtual machine, which some do to save money, while capacity is a problem. Finn said today that clients have to “keep the virtual machines assigned and their hands through these CPUs while there are resource constraints”.
I asked Microsoft for a comment on what’s happening. No words so far. Company officials stated on a March 21 post in a blog post titled “Our Commitment to Microsoft’s Cloud Client and Customer Service Community”:
“As demand continues to grow, if we encounter capacity constraints in any region during this time, we have set clear criteria for the priority of the new cloud capacity. The first priority will be the first responders, the health services and emergency management, a critical use of government infrastructure organization and ensuring that remote workers are maintained with the basic functionality of the equipment, and we will also consider adapting free bids, as needed, to ensure the support from existing customers. ”
Last fall, when I asked about Azure reaching US capacity limits, a spokesman for the company acknowledged that it was happening and said that Microsoft was trying to help customers with “the right choices”. When I had the opportunity to ask Azure Executive Vice President Jason Zander about the problem, all I would say is, “We’re always adding more capacity.”